Terms and Conditions

Welcome to Kismet Glow. By placing an order or using our services, you agree to the following terms and conditions.

Order Placement and Cancellation

• Order Placement: Once an order is placed, it is considered final and subject to these terms and conditions.
• Cancellation Policy: Customers may cancel their order within 6 hours of placing it.
  • After this period, cancellations will no longer be accepted.
  • Orders that have been shipped cannot be canceled.

Delivery and Cash on Delivery (COD)

• Failed COD Deliveries: If a customer fails to receive the product under COD terms, they must pay the delivery fees to the delivery partner.
• Additional Shipping Charges: If a new product is ordered after the initial dispatch, additional shipping charges will apply.

Returns and Refunds

For returns, please refer to our Refund Policy. Only products that meet the refund criteria will be accepted.

Customer Information Collection

• To process and deliver your orders, we collect the following mandatory information:
  • First name, last name, phone number, and address.
• Additional optional information includes:
  • Email address, zip code, and district.
• Information Sharing:
  • Mandatory information is shared with our delivery partner solely to facilitate delivery.
  • Neither Kismet Glow nor our delivery partner shares or sells your personal information to third parties for any purpose.

Privacy Policy

For detailed information about how we handle and protect your data, please refer to our Privacy Policy.

Changes to Terms and Conditions

Kismet Glow reserves the right to update these terms and conditions at any time. Continued use of our services indicates acceptance of the revised terms.

Thank you for choosing Kismet Glow. If you have questions, please contact our support team.